Delivery
When will I get my order?
We're fast, but not quite as fast as a last-minute soundcheck! Orders usually take 3–7 days to process, then it's shipped out. Delivery times depend on where you're at, but here's the lowdown:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
Where will my order ship from?
We're global, baby! Think of us like a worldwide tour—we've got fulfillment centers all over the place, making sure your order gets to you no matter where you're jamming out.
Will I be charged customs fees?
International orders might face some customs fees or taxes, and unfortunately, we don't have the backstage pass to control that. Customs offices are like the gatekeepers to your package, so check with them directly to see if they're going to ask for a little extra.
What should I do if my order hasn't arrived?
Before you panic (or start writing an angry letter to the universe), try these:
- Double-check your shipping confirmation email for any address mix-ups
- Call your local post office and ask if they're holding your package hostage
- Knock on your neighbors' doors—sometimes they're your best backup singers when it comes to finding lost deliveries
If the address is right and the package still hasn't shown up, hit us up at support@bodega.unxigned.com with your order number and we'll help you sort it out. And if you find an address error, no worries—we'll send a replacement, but the shipping's on you. We've got the beat covered, but the rest is on you!
Orders
Where does my order ship from?
We work with a print-on-demand drop shipper that's pretty much everywhere—just like your favorite band on tour. Depending on where you are, your order gets printed and shipped from the nearest facility to make sure it gets to you fast and efficiently.
How do I track my order?
Once your order is shipped out, you'll get a tracking link in your email (it's like getting a backstage pass to your order's journey). If you've got any questions or your tracking link isn't working, just drop us a line at support@bodega.unxigned.com, and we'll sort it out faster than you can say "soundcheck."
I received a wrong or damaged product. What should I do?
Oh no, that's a total bummer. If your product arrived damaged or wasn't what you expected, we've got you. Just shoot us an email at support@bodega.unxigned.com within a week with pictures of the damaged product, your order number, and any extra details you have. We'll hit you back ASAP with a solution, so you're back on track—no drama.
Returns
What's your return policy?
We don't offer returns or exchanges, but if something's wrong with your order, let us know! Hit us up at support@bodega.unxigned.com, and we'll make it right.
Do you offer refunds?
Refunds? Only if you got the wrong item or it showed up damaged. If that's the case, drop us an email at support@bodega.unxigned.com with pics of your "oops" moment, and we'll handle it faster than a DJ switching tracks.
Can I exchange an item for a different size/color?
Exchanges aren't on the table right now, but we've got you covered with sizing charts in the product description. You can find the perfect fit—no need for any wardrobe malfunctions here!
If you accidentally get a mislabeled item (it happens, like that time you thought you were getting the encore), just email us at support@bodega.unxigned.com within a week. Send us your order number and a pic of the mix-up, and we'll send you a new one or issue a refund because we love you.
For all the details on how returns work, check out our Return Policy. Everything you need to know, minus the cliffhangers!